_edited.png)
FAQ
Frequently Asked Questions
Before you hire an electrician, it’s normal to have a few questions. We put the most common ones here so you can get quick, clear answers. If you don’t see what you’re looking for, just call us directly and we’ll help you out.
Yes. We diagnose partial power loss issues like tripped breakers, loose connections, failed outlets, faulty breakers, damaged wiring, or problems at the main panel. We’ll identify the cause, explain what we found in plain language, and complete the repair so your system is safe and reliable.
Yes. We install Level 2 EV chargers and make sure your electrical system can support the load. That includes checking your panel capacity, adding a dedicated circuit, upgrading the breaker if needed, and installing the charger cleanly and to code.
Yes. We install standby generators and transfer switches, including proper electrical connections and code-compliant setup so power transitions safely during outages. We’ll help you choose the right size based on what you want backed up and confirm the installation meets local requirements.
It depends on the scope, access, and whether it’s a repair, upgrade, or new installation. We provide clear pricing and a written estimate so you know what’s included before work begins. If it’s an urgent issue, we can troubleshoot first and then quote the exact fix.
Yes. We provide free estimates and written quotes for most projects. You’ll get a clear scope of work, what’s included, and next steps so there are no surprises.
Yes. Gem’s Electrical is licensed and insured, and we take code compliance seriously on every job, residential or commercial.
Yes. When a permit or inspection is required, we can handle the process and coordinate scheduling so your project stays on track and is signed off properly.
Yes. We handle commercial electrical work including tenant fit-outs, upgrades, repairs, and build-outs. We work cleanly, communicate clearly with building management and contractors, and aim to keep downtime to a minimum.
Yes. We replace outlets, switches, dimmers, and GFCIs and make sure they’re installed correctly and safely. If we find wiring issues or outdated protection, we’ll explain what should be updated and why.
Yes. We install dedicated circuits for appliances and high-demand equipment. That includes proper breaker sizing, correct wiring, and making sure your panel can handle the added load.
Yes. We install recessed lighting, outdoor lighting, and dimmers with clean workmanship and smart placement. If you want LED upgrades, better light coverage, or modern controls, we can recommend options that fit your space and budget.
We can respond quickly depending on availability and the urgency of the situation. If you have sparking, burning smells, repeated breaker trips, or sudden power issues, contact us right away and we’ll prioritize getting you safe and restored.
Yes. While we’re based on Long Island and serve local homeowners and businesses daily, we also take on projects in Nassau County and all five boroughs of NYC.
Electrical work needs to be safe, code-compliant, and built to last. With Gem’s Electrical, you’re hiring a licensed and insured electrical contractor with real trade experience, proper troubleshooting skills, and the ability to pull permits and pass inspections when required. You get clean work, clear communication, and results you can trust.
We’re no longer a one-person operation. Frank leads the work and now has a team of around 10 trained, specialized electricians and support staff. That means we can keep quality consistent, respond faster, and take on larger residential and commercial projects without cutting corners.
We handle a wide range of commercial electrical work, from service calls to full build-outs. That includes restaurants, retail stores, offices, warehouses, medical and professional buildings, multi-unit properties, and mixed-use spaces. We take on tenant fit-outs, lighting upgrades and retrofits, panel and service upgrades, dedicated circuits for equipment, code compliance corrections, low voltage needs, and new construction support. We coordinate with property managers, general contractors, and inspectors, keep communication clear, and work to minimize downtime.
No. We handle everything from a quick emergency call for a sparking outlet, a ceiling fan install, or a breaker that keeps tripping, all the way up to large, complex commercial jobs and multi-million dollar projects. Whatever the size, the goal is the same: safe, clean work and a job done right.
